In the contact center industry, every decision drives performance—and unlocking financial excellence requires visionary leadership. We are thrilled to welcome Sorabh Kaila to TLCx as our Director, Financial Planning & Analysis. With over 20 years of expertise in the contact center space, Sorabh brings an exceptional blend of financial acumen, data-driven strategy, and process optimization. Sorabh’s focus will be on enhancing financial performance and delivering transformative insights for our clients...

In healthcare, every interaction represents a moment of care—and enhancing those moments requires effective leadership. We proudly welcome Bryan Weinstein to the TLCx team as our Vice President, Healthcare Solutions. With 27 years of experience in healthcare BPO, Bryan brings an exceptional blend of vision, innovation, and empathy-driven strategy. Bryan’s focus will be on business development and creating patient-centric CX solutions for our healthcare sector. From launching a COVID-19 Vaccination...

We are excited to welcome Bryan Gray as our new Chief Commercial Officer at TLCx! Bryan joins us with an impressive track record of success spanning over 20 years in the business transformation outsourcing space. His expertise in AI-powered growth, customer service innovation, and transformative partnerships has consistently delivered exceptional revenue growth and operational excellence for leading organizations across industries. At TLCx, Bryan will spearhead our commercial strategy, forging deeper relationships with clients across diverse sectors including...