Leading with Purpose. Growing with Impact.

At TLCx, Environmental, Social & Governance (ESG) commitments aren’t an initiative—they’re how we operate. We strive to create a workplace and a world that are sustainable, inclusive, and accountable.

Our ESG Comittment

TLCx believes that business growth and social responsibility go hand in hand. Our ESG strategy reflects a deep commitment to:

Environmental Goals

Protecting the planet is more than a goal — it’s built into every decision

Lower Carbon Footprint

Expand remote work and eco-friendly employee challenges.

Waste Reduction

Increase recycling and promote reuse through local clean-up efforts.

Paperless Progress

Boost paperless operations from 80% to 90%.

Green Products

Switch to 100% non-toxic, biodegradable cleaning products by 2025.

Social Goals

Empowering communities isn’t an initiative — it’s how we grow together.

TLCx Impact Program:

Company-supported volunteering and charitable giving with monetary awards for employee-selected nonprofits.

Community Engagement:

Target 50% employee participation in at least one community challenge by 2026.

Empowered Giving:

Provide every employee with direct access to donation funds for causes they care about.

Transparency First

Launch a platform by 2026 to share ESG updates and track employee involvement.

Stronger Training

Revamp Diversity & Inclusion programs by mid-2026.

Inclusive Leadership

Maintain voluntary affirmative action plans to reflect diversity across all locations.

TLCx Impact Platform

A dedicated hub for employee giving, volunteering, and ESG challenges.

Governance Goals​

Accountability is more than a policy — it’s the way we lead​

Together, We Create Meaningful Change

Whether you’re a client, employee, or community partner, your participation strengthens our mission to build a sustainable, inclusive future

About Us

TLCx delivers people-first, AI-powered customer experiences—helping global brands transform journeys, drive loyalty, and achieve secure, seamless results.

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