TLCx.com

Effective Date: August 2, 2026

TLCx (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit TLCx.com.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Full name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Address
  • Country
  • Information submitted through forms

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referral source
  • Time spent on pages
  • Cookies
  • Session identifiers

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Provide requested services
  • Improve our Website
  • Deliver newsletters (where subscribed)
  • Process job applications
  • Schedule meetings or demos
  • Provide customer support
  • Maintain website security
  • Analyze website usage
  • Meet legal obligations

3. Cookies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze traffic
  • Enhance user experience
  • Maintain secure sessions

You may disable cookies through your browser settings; however, some features may not function properly.

4. Analytics

We may use analytics tools to understand:

  • Website performance
  • Visitor behaviour
  • User engagement
  • Popular content
  • Technical issues

Analytics data is generally aggregated and used to improve our services.

5. Marketing Communications

If you opt in, we may send:

  • Product updates
  • Company news
  • Event invitations
  • Technical articles
  • Newsletters

You may unsubscribe at any time using the unsubscribe link or by contacting us.

6. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Cloud hosting providers
  • IT service providers
  • Analytics providers
  • Marketing platforms
  • Professional advisers
  • Government authorities where legally required

Such parties are expected to protect your information appropriately.

7. International Transfers

Your information may be processed in countries where our service providers operate. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

8. Data Security

We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfil legal obligations
  • Resolve disputes
  • Enforce agreements
  • Support legitimate business purposes

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to certain processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the relevant supervisory authority

Requests will be handled in accordance with applicable legal requirements.

11. Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

12. Third-Party Websites

Our Website may link to external websites.

We are not responsible for the privacy practices or content of those third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes become effective upon publication of the revised version on this Website.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information provided on TLCx.com.

15. Compliance

This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including, where applicable:

  • India’s Digital Personal Data Protection Act (DPDP)
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable data protection regulations

The specific rights available to you depend on your location and the applicable law.

About Us

TLCx delivers people-first, AI-powered customer experiences—helping global brands transform journeys, drive loyalty, and achieve secure, seamless results.

TLCx @2026 Copyright