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The New Frontline: Why Transforming CX is the Heart of Healthcare

May 9, 2025/

Authored By: Bryan Gray – Chief Commercial Officer, TLCx In healthcare, every interaction is a moment of care. In a system built on outcomes, each patient conversation presents an opportunity to earn trust and drive value. When patients reach out—whether to schedule an appointment, understand coverage, or navigate billing—they aren’t...

CX 2025: Transforming Challenges into Competitive Advantages

January 14, 2025/

As businesses strive to meet growing customer expectations, the stakes for delivering exceptional customer experiences (CX) have never been higher. Predictions for 2025 highlight how the convergence of AI, loyalty programs, and data strategies will redefine the CX landscape. For Fortune 500 companies, partnering with a proven leader like TLCx...

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TLCx delivers people-first, AI-powered customer experiences—helping global brands transform journeys, drive loyalty, and achieve secure, seamless results.

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