We’re excited to announce that Kevin LaComb has joined TLCx as our new Vice President of Government Solutions!
Kevin’s appointment marks a strategic step forward for TLCx. His experience and leadership will amplify our momentum in the government space. Kevin knows what it takes to win—and more importantly, how to deliver outcome-based solutions. With over 15 years of experience leading high-impact contact center operations and BPO engagements, Kevin brings deep expertise in public sector service delivery, digital transformation, and AI-enhanced citizen engagement. His career includes delivering $260M+ in federal contract wins, launching multi-state CX programs, and building government verticals from the ground up at top-tier providers like Continuum, TTEC, and VXI.
At TLCx, we’re known for our consummate execution in the public sector—delivering scalable, compliant, and mission-critical solutions that help agencies serve people better. Kevin will build on this legacy, accelerating our government solutions strategy with a focus on:
- Expanding our footprint across federal, state, and local government
- Designing outcome-based, human-centered tech-forward CX programs
- Elevating trust, access, and efficiency in public service delivery
“TLCx has already built a strong reputation for delivering when it counts—especially in the public sector,” said Kevin LaComb. “I’m thrilled to join a team that understands the stakes and has the capability to execute at scale. Together, we’ll raise the bar for how government services are delivered.”
Please join us in welcoming Kevin to the TLCx !
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