In healthcare, every interaction represents a moment of care—and enhancing those moments requires effective leadership.
We proudly welcome Bryan Weinstein to the TLCx team as our Vice President, Healthcare Solutions. With 27 years of experience in healthcare BPO, Bryan brings an exceptional blend of vision, innovation, and empathy-driven strategy. Bryan’s focus will be on business development and creating patient-centric CX solutions for our healthcare sector.
From launching a COVID-19 Vaccination Hotline across 150 healthcare systems to developing nurse triage software that has reduced unnecessary ER visits, to creating remote patient access centers and virtual switchboards for America’s most prestigious medical institutions, Bryan has dedicated his career to solving the access challenges that define modern healthcare.
At TLCx, Bryan will lead our mission to:
- Provide seamless, human-centered support
- Harness AI and automation to simplify patient experiences.
- Uphold the highest standards of compliance and compassion.
“You will always need people in healthcare. We’re changing patient access—one health system at a time.” — Bryan Weinstein.
With Bryan on board, TLCx is doubling down on what matters most: Trust. Listening. Care.
Learn more about our healthcare solutions: www.tlcx.com/our-industries
Connect with us to begin transforming your patient experience: www.tlcx.com/contact