{"id":5140,"date":"2025-10-04T12:30:07","date_gmt":"2025-10-04T12:30:07","guid":{"rendered":"https:\/\/beta.tlcx.com\/?p=5140"},"modified":"2025-10-04T12:30:10","modified_gmt":"2025-10-04T12:30:10","slug":"announcement-sorabh-kaila-joins-tlcx-as-director-financial-planning-analysis","status":"publish","type":"post","link":"https:\/\/tlcx.com\/index.php\/2025\/10\/04\/announcement-sorabh-kaila-joins-tlcx-as-director-financial-planning-analysis\/","title":{"rendered":"Announcement: Sorabh Kaila Joins TLCx as Director, Financial Planning &amp; Analysis"},"content":{"rendered":"\n<p>In the contact center industry, every decision drives performance\u2014and unlocking financial excellence requires visionary leadership.<\/p>\n\n\n\n<p>We are thrilled to welcome Sorabh Kaila to TLCx as our Director, Financial Planning &amp; Analysis. With over 20 years of expertise in the contact center space, Sorabh brings an exceptional blend of financial acumen, data-driven strategy, and process optimization. Sorabh\u2019s focus will be on enhancing financial performance and delivering transformative insights for our clients and operations.<\/p>\n\n\n\n<p>From leading FP&amp;A and Business Intelligence at Teleperformance and Aegis for over a decade, where he drove financial planning,&nbsp;profitability analytics and Six Sigma, to optimizing collections strategies at Global Vantedge, Sorabh has dedicated his career to solving complex financial challenges. As a Lean Six Sigma Black Belt and Data Science enthusiast, he has transformed processes and empowered organizations to achieve peak performance. Sorabh\u2019s educational background underscores his commitment to continuous learning and innovation. He earned a Bachelor of Commerce degree at Indira Gandhi National Open University and a Master\u2019s degree in Data Science from the University of Colorado Boulder.<\/p>\n\n\n\n<p>At TLCx, Sorabh will lead our mission to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver precise, data-driven financial strategies<\/li>\n\n\n\n<li>Harness analytics and automation to optimize operations<\/li>\n\n\n\n<li>Uphold the highest standards of efficiency and trust<\/li>\n<\/ul>\n\n\n\n<p>\u201cFinancial excellence is about clarity and impact. We\u2019re transforming contact centers\u2014one insight at a time.\u201d \u2014 Sorabh Kaila<\/p>\n\n\n\n<p>With Sorabh on board, TLCx is doubling down on what matters most: Trust. Leadership. Performance.<\/p>\n\n\n\n<p>Learn more about our solutions: <a href=\"http:\/\/www.tlcx.com\/our-industries\">www.tlcx.com\/our-industries<\/a><\/p>\n\n\n\n<p>Connect with us to begin transforming your operations: <a href=\"http:\/\/www.tlcx.com\/contact\">www.tlcx.com\/contact<\/a><\/p>\n\n\n\n<p>#TLCx #FinancialPlanning #Leadership #Innovation #WelcomeSorabh<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the contact center industry, every decision drives performance\u2014and unlocking financial excellence requires visionary leadership. We are thrilled to welcome Sorabh Kaila to TLCx as our Director, Financial Planning &amp; Analysis. With over 20 years of expertise in the contact center space, Sorabh brings an exceptional blend of financial acumen, data-driven strategy, and process optimization. Sorabh\u2019s focus will be on enhancing financial performance and delivering transformative insights for our clients and operations. From leading FP&amp;A and Business Intelligence at Teleperformance and Aegis for over a decade, where he drove financial planning,&nbsp;profitability analytics and Six Sigma, to optimizing collections strategies at Global Vantedge, Sorabh has dedicated his career to solving complex financial challenges. As a Lean Six Sigma Black Belt and Data Science enthusiast, he has transformed processes and empowered organizations to achieve peak performance. Sorabh\u2019s educational background underscores his commitment to continuous learning and innovation. He earned a Bachelor of Commerce degree at Indira Gandhi National Open University and a Master\u2019s degree in Data Science from the University of Colorado Boulder. At TLCx, Sorabh will lead our mission to: \u201cFinancial excellence is about clarity and impact. We\u2019re transforming contact centers\u2014one insight at a time.\u201d \u2014 Sorabh Kaila With Sorabh on board, TLCx is doubling down on what matters most: Trust. Leadership. Performance. Learn more about our solutions: www.tlcx.com\/our-industries Connect with us to begin transforming your operations: www.tlcx.com\/contact #TLCx #FinancialPlanning #Leadership #Innovation #WelcomeSorabh<\/p>\n","protected":false},"author":1,"featured_media":5141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[69],"tags":[],"class_list":["post-5140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/posts\/5140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/comments?post=5140"}],"version-history":[{"count":1,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/posts\/5140\/revisions"}],"predecessor-version":[{"id":5142,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/posts\/5140\/revisions\/5142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media\/5141"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media?parent=5140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/categories?post=5140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/tags?post=5140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}