{"id":3526,"date":"2025-09-04T07:43:39","date_gmt":"2025-09-04T07:43:39","guid":{"rendered":"https:\/\/beta.tlcx.com\/?page_id=3526"},"modified":"2025-10-30T18:39:21","modified_gmt":"2025-10-30T18:39:21","slug":"energy","status":"publish","type":"page","link":"https:\/\/tlcx.com\/energy\/","title":{"rendered":"Energy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3526\" class=\"elementor elementor-3526\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a806c15 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a806c15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ca5a8b1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ca5a8b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-670a520 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"670a520\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74f937b elementor-widget elementor-widget-heading\" data-id=\"74f937b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Energizing the Customer Experience for a Sustainable Future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6590f elementor-widget elementor-widget-text-editor\" data-id=\"7b6590f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From utility call centers to smart grid customer journeys, TLCx helps energy providers deliver trust, efficiency, and future-ready service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8e2ef9 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d8e2ef9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20b2594 elementor-widget elementor-widget-button\" data-id=\"20b2594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tlcx.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let's Talk<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-841071f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"841071f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ec7c4 elementor-widget elementor-widget-image\" data-id=\"e7ec7c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"960\" height=\"639\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx-1024x682.webp\" class=\"attachment-large size-large wp-image-10034\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx-1024x682.webp 1024w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx-300x200.webp 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx-768x512.webp 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx-1536x1024.webp 1536w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/energy_hero_TLCx.webp 2000w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f30b63 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"6f30b63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9a7f13f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9a7f13f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c2ae5 elementor-widget elementor-widget-image\" data-id=\"e7c2ae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"538\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Transformation_energy_TLCx.webp\" class=\"attachment-large size-large wp-image-10036\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Transformation_energy_TLCx.webp 1000w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Transformation_energy_TLCx-300x168.webp 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Transformation_energy_TLCx-768x430.webp 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e4b7c4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1e4b7c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-469226d elementor-widget elementor-widget-heading\" data-id=\"469226d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sector in Transformation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f22aad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1f22aad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As the energy sector undergoes rapid transformation\u2014towards renewables, decentralization, and digitalization\u2014customer expectations are also shifting.<\/p><p>Whether it\u2019s billing clarity, outage communication, or sustainability engagement, energy providers must strike a balance between operational efficiency and human-first service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-288d3ff elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"288d3ff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91e8c5c\" data-id=\"91e8c5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05da1b7 elementor-widget elementor-widget-heading\" data-id=\"05da1b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Touchpoints We Enhance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c07ba elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43c07ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>TLCx supports every stage of your customer\u2019s energy journey \u2014 from reporting service outages and managing accounts to monitoring usage and coordinating field services. Our teams ensure every interaction is seamless, personalized, and designed to enhance customer satisfaction, trust, and long-term engagement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-dce9e10 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"dce9e10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d3d8e82 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d3d8e82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-565cacb wpr-feature-list-right wpr-feature-list-right wpr-feature-list-square wpr-feature-list-line-yes elementor-widget elementor-widget-wpr-feature-list\" data-id=\"565cacb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-feature-list-wrap\"><ul class=\"wpr-feature-list\"><li class=\"wpr-feature-list-item elementor-repeater-item-18cbf6b\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"far fa-flag\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Service Outage Reporting<\/a><\/h2><p class=\"wpr-feature-list-description\">Quick reporting and real-time updates to keep customers informed.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-9a0b7d3\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-rocket\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Billing Support<\/a><\/h2><p class=\"wpr-feature-list-description\">Assistance with invoices, charges, and billing discrepancies.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-b1b81e6\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-grip-lines-vertical\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Energy Consumption Queries<\/a><\/h2><p class=\"wpr-feature-list-description\">Guidance on usage patterns, efficiency tips, and conservation.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-186ec96\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-paint-brush\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Payment Processing<\/a><\/h2><p class=\"wpr-feature-list-description\">Secure help with payments, online transactions, and payment plans.<\/p><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe3ea4f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fe3ea4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e59a5a9 wpr-feature-list-left wpr-feature-list-square wpr-feature-list-line-yes elementor-widget elementor-widget-wpr-feature-list\" data-id=\"e59a5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-feature-list-wrap\"><ul class=\"wpr-feature-list\"><li class=\"wpr-feature-list-item elementor-repeater-item-9a0b7d3\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-rocket\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Field Service Coordination<\/a><\/h2><p class=\"wpr-feature-list-description\">Scheduling and tracking technician visits for repairs or installations.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-18cbf6b\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"far fa-flag\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Customer Inquiries<\/a><\/h2><p class=\"wpr-feature-list-description\">Answering general questions, providing account information, and guidance on services.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-b1b81e6\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-grip-lines-vertical\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Energy Education &amp; Awareness<\/a><\/h2><p class=\"wpr-feature-list-description\">esources and tips on energy efficiency, sustainability, and best practices.<\/p><\/div><\/li><li class=\"wpr-feature-list-item elementor-repeater-item-186ec96\"><div class=\"wpr-feature-list-icon-wrap\"><span class=\"wpr-feature-list-line\"><\/span><div class=\"wpr-feature-list-icon-inner-wrap\"><i aria-hidden=\"true\" class=\"fas fa-paint-brush\"><\/i><\/div><\/div><div class=\"wpr-feature-list-content-wrap\"><h2 class=\"wpr-feature-list-title\"><a class=\"wpr-feature-list-url\" target=\"_blank\" rel=\"nofollow\">Account &amp; Service Management<\/a><\/h2><p class=\"wpr-feature-list-description\">Support for plan changes, service upgrades, and long-term customer engagement.<\/p><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b0ee77 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7b0ee77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-077def9 elementor-widget elementor-widget-heading\" data-id=\"077def9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Built for Energy\u2019s Next-Gen CX Challenges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5558065 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5558065\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fdb6378 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fdb6378\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6203c3a wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"6203c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-jazz\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-arrow-alt-circle-right\"><\/i>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>TLCx LaunchPad\u2122 empowers energy companies to enhance trust, enable self-service, and optimize operations efficiently across touchpoints.<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"https:\/\/beta.tlcx.com\/index.php\/tlcx-launchpad\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">TLCx LaunchPad\u2122<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-check-circle\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd096b7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fd096b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8a2b2 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"3b8a2b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-jazz\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-arrow-alt-circle-right\"><\/i>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>Supports contact center agents with real-time guidance during disruptions, payment issues, and tariff queries\u2014ensuring faster resolutions.<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"https:\/\/beta.tlcx.com\/index.php\/tlcx_ai_assist\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">TLCx Engage AI\u2122<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-check-circle\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-944e944 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"944e944\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf20f98 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"bf20f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-jazz\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-arrow-alt-circle-right\"><\/i>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>Consolidates account data, meter insights, and service updates into one intelligent view, driving proactive engagement and highly personalized customer experiences.<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"https:\/\/beta.tlcx.com\/index.php\/tlcx360\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">TLCx Customer 360\u2122<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-check-circle\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cb86b9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8cb86b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d56fe28 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"d56fe28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/plugins\/elementor\/assets\/images\/placeholder.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-jazz\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-arrow-alt-circle-right\"><\/i>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>Automates quality monitoring, compliance checks, and enabling energy providers to maintain transparency, reliability in customer communications.<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"https:\/\/beta.tlcx.com\/index.php\/tlcx-assurance\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">TLCx QI\u2122<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-check-circle\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bac6209 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-sticky-section-no\" data-id=\"bac6209\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8bdfbcb\" data-id=\"8bdfbcb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb4dcd4 elementor-widget-tablet__width-initial wpr-dual-heading-icon-top elementor-invisible elementor-widget elementor-widget-wpr-dual-color-heading\" data-id=\"bb4dcd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"wpr-dual-color-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpr-dual-heading-wrap\">\n\t\t\t\t<div class=\"wpr-dual-title-wrap\">\n\t\t\t\t\t<h2 class=\"wpr-dual-title\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"first\">Why TLCx for Energy?<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-dual-heading-description\" >We bring deep BPO and CX experience across utilities and infrastructure providers, blending service consistency with innovation. \nTLCx enables energy companies to deliver resilient, customer-led, and future-aligned CX\u2014whether during an outage, a billing query, or a shift to green energy.\n<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2856c67 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"2856c67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Energizing the Customer Experience for a Sustainable Future From utility call centers to smart grid customer journeys, TLCx helps energy providers deliver trust, efficiency, and future-ready service. Let&#8217;s Talk Sector in Transformation As the energy sector undergoes rapid transformation\u2014towards renewables, decentralization, and digitalization\u2014customer expectations are also shifting. Whether it\u2019s billing clarity, outage communication, or sustainability engagement, energy providers must strike a balance between operational efficiency and human-first service. Customer Touchpoints We Enhance TLCx supports every stage of your customer\u2019s energy journey \u2014 from reporting service outages and managing accounts to monitoring usage and coordinating field services. Our teams ensure every interaction is seamless, personalized, and designed to enhance customer satisfaction, trust, and long-term engagement. Service Outage Reporting Quick reporting and real-time updates to keep customers informed. Billing Support Assistance with invoices, charges, and billing discrepancies. Energy Consumption Queries Guidance on usage patterns, efficiency tips, and conservation. Payment Processing Secure help with payments, online transactions, and payment plans. Field Service Coordination Scheduling and tracking technician visits for repairs or installations. Customer Inquiries Answering general questions, providing account information, and guidance on services. Energy Education &amp; Awareness esources and tips on energy efficiency, sustainability, and best practices. Account &amp; Service Management Support for plan changes, service upgrades, and long-term customer engagement. Built for Energy\u2019s Next-Gen CX Challenges TLCx LaunchPad\u2122 empowers energy companies to enhance trust, enable self-service, and optimize operations efficiently across touchpoints. TLCx LaunchPad\u2122 Supports contact center agents with real-time guidance during disruptions, payment issues, and tariff queries\u2014ensuring faster resolutions. TLCx Engage AI\u2122 Consolidates account data, meter insights, and service updates into one intelligent view, driving proactive engagement and highly personalized customer experiences. TLCx Customer 360\u2122 Automates quality monitoring, compliance checks, and enabling energy providers to maintain transparency, reliability in customer communications. TLCx QI\u2122 Why TLCx for Energy? We bring deep BPO and CX experience across utilities and infrastructure providers, blending service consistency with innovation. TLCx enables energy companies to deliver resilient, customer-led, and future-aligned CX\u2014whether during an outage, a billing query, or a shift to green energy.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3526","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/pages\/3526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/comments?post=3526"}],"version-history":[{"count":205,"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/pages\/3526\/revisions"}],"predecessor-version":[{"id":10560,"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/pages\/3526\/revisions\/10560"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/wp-json\/wp\/v2\/media?parent=3526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}