{"id":2836,"date":"2025-07-27T13:53:17","date_gmt":"2025-07-27T13:53:17","guid":{"rendered":"https:\/\/beta.tlcx.com\/?page_id=2836"},"modified":"2025-10-04T17:47:43","modified_gmt":"2025-10-04T17:47:43","slug":"about-us","status":"publish","type":"page","link":"https:\/\/tlcx.com\/index.php\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2836\" class=\"elementor elementor-2836\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139d88f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"139d88f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-67e6542 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"67e6542\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b5f02f8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b5f02f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba1057 elementor-widget elementor-widget-heading\" data-id=\"6ba1057\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Creating Remarkable Customer Experiences Since 2007<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6978cb6 elementor-widget elementor-widget-text-editor\" data-id=\"6978cb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"787\" data-end=\"973\">Today, we\u2019re more than a contact center. We\u2019re your transformation partner \u2014 where <strong data-start=\"870\" data-end=\"900\">technology is personalized<\/strong>, <strong data-start=\"902\" data-end=\"928\">people are prioritized<\/strong>, and <strong data-start=\"934\" data-end=\"972\">results speak louder than promises<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d85295b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d85295b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e56d5ea elementor-widget elementor-widget-image\" data-id=\"e56d5ea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"960\" height=\"665\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner-1024x709.png\" class=\"attachment-large size-large wp-image-5170\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner-1024x709.png 1024w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner-300x208.png 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner-768x531.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner-1536x1063.png 1536w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/10\/Business_Banner.png 2000w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da3b070 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"da3b070\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15bcdd5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"15bcdd5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5dfb0d elementor-widget elementor-widget-heading\" data-id=\"a5dfb0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We Are Committed to Creating Remarkable Customer Experiences<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3d7e06 elementor-widget elementor-widget-heading\" data-id=\"c3d7e06\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Story<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bede2 elementor-widget elementor-widget-text-editor\" data-id=\"a1bede2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"300\" data-end=\"670\">Since 2007, TLCx has revolutionized the CX outsourcing landscape. Born from a visionary idea by founder <strong data-start=\"512\" data-end=\"528\">Tom Cardella<\/strong>, TLCx was created to redefine what it means to deliver contact center excellence \u2014 not just for clients and customers, but for employees too.<\/p><p data-start=\"672\" data-end=\"809\">Every interaction matters. That belief has shaped our <strong data-start=\"726\" data-end=\"750\">people-first culture<\/strong>, where leadership is hands-on, and innovation is constant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17d9ea2 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"17d9ea2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90c5f43 elementor-widget elementor-widget-image\" data-id=\"90c5f43\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"898\" height=\"973\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/CEO-SPEAKS.png\" class=\"attachment-large size-large wp-image-1326\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/CEO-SPEAKS.png 898w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/CEO-SPEAKS-277x300.png 277w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/CEO-SPEAKS-768x832.png 768w\" sizes=\"(max-width: 898px) 100vw, 898px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7166451 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7166451\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-450510e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"450510e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ccfb5 elementor-widget elementor-widget-image\" data-id=\"01ccfb5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"404\" height=\"101\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/TLCx_Vision-2030.png\" class=\"attachment-large size-large wp-image-3416\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/TLCx_Vision-2030.png 404w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/TLCx_Vision-2030-300x75.png 300w\" sizes=\"(max-width: 404px) 100vw, 404px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eb5388 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0eb5388\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb42c1f elementor-widget elementor-widget-heading\" data-id=\"eb42c1f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leading the Change...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a92b1d4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a92b1d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e595b5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1e595b5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-871be61 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"871be61\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Human-First, Tech-Powered<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Co-Create Boldly<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Own the Outcome<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Act with Integrity, Always<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d054222 elementor-widget elementor-widget-heading\" data-id=\"d054222\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OUR VALUES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f86f4b2 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"f86f4b2\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tTo be the partner of choice for human-first, AI-powered customer transformation \u2014 blending empathy, intelligence, and innovation to reimagine how brands serve and grow.\n\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d467734 elementor-widget elementor-widget-heading\" data-id=\"d467734\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OUR VISION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b78895 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1b78895\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b42d5a7 elementor-widget elementor-widget-heading\" data-id=\"b42d5a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OUR MISSION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8418b3b elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"8418b3b\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tTo create meaningful, outcome-driven partnerships that help our clients transform customer experiences, empower talent, and drive sustainable, tech-enabled growth \u2014 together.\n\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e6af84 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2e6af84\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a58cfad elementor-widget elementor-widget-heading\" data-id=\"a58cfad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Optimized Technology. Optimized Solutions. Optimized Results.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549aaf7 elementor-widget elementor-widget-heading\" data-id=\"549aaf7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The TLCx Transformation Flywheel\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa64950 elementor-widget elementor-widget-text-editor\" data-id=\"aa64950\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Our CX Transformation Flywheel connects people, process, and platforms \u2014 enabling us to co-create smarter, faster, and more human-<\/b><b>centered<\/b><b> experiences with our clients.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d895d8e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"d895d8e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-08eddd1\" data-id=\"08eddd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1217a18 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"1217a18\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/09\/Strategy_Corporate-scaled.jpg);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>CX Strategy &amp; Design<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>Journey blueprinting, experience audit<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-6bf3d6e\" data-id=\"6bf3d6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1cb399 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"b1cb399\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/09\/Intelligent_Ops-scaled.jpg);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-jazz\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><a href=\"#\"><span>Intelligent Ops<\/span><\/a><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>Analytics-driven decisioning, smart workflows<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-a57960f\" data-id=\"a57960f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-100aa80 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"100aa80\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/09\/Tech_integration-scaled.jpg);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>Tech Integration<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>AI, WEM, CRM embedded orchestration<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-e2ec6f6\" data-id=\"e2ec6f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d13ac74 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"d13ac74\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/09\/Talent_Culture-scaled.jpg);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>Talent &amp; Culture<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>EQ-tech training, leadership in innovation<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-eae102f\" data-id=\"eae102f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c79d5c wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"8c79d5c\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/09\/Innovation-scaled.jpg);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>Innovation<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>\u00a0<em data-start=\"1536\" data-end=\"1582\">Co-creation labs, agile testing environments<\/em><\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-663918e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"663918e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c3320f elementor-widget elementor-widget-heading\" data-id=\"8c3320f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Optimized Technology. Optimized Solutions. Optimized Results.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b19f66b elementor-widget elementor-widget-heading\" data-id=\"b19f66b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Choose TLCx?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c8f54e elementor-widget elementor-widget-text-editor\" data-id=\"4c8f54e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1211\" data-end=\"1365\">At TLCx, decades of experience meet digital intelligence \u2014 transforming the traditional contact center into a strategic, results-driven experience engine. We are not just another outsourcing company. We are a <strong data-start=\"1421\" data-end=\"1444\">co-creation partner<\/strong>, committed to unlocking outcomes that go beyond ticket resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d78b08 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"5d78b08\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1f4e004\" data-id=\"1f4e004\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f591a3 wpr-flip-box-animation-fade wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"5f591a3\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-in-out-quad\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-people-arrows\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">Our People<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>We foster a workplace where retention isn\u2019t just a number \u2014 it\u2019s a culture.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-in-out-quad\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" ><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-people-arrows\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\tOur People\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>Long-tenured employees,\u00a0 Leadership Engagement &amp; Employee-first culture.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-36b6a8e\" data-id=\"36b6a8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd55812 wpr-flip-box-animation-fade wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"fd55812\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-in-out-quad\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"far fa-thumbs-up\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">Our Experience<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>We\u2019ve walked every step of the CX evolution \u2014 from early voice support to AI-led omnichannel delivery.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-in-out-quad\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" ><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"far fa-thumbs-up\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\tOur Experience\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>TLCx brings over 25 years of industry leadership to every client engagement. We operate with a pioneer\u2019s mindset, backed by a track record of proven results.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4763ab1\" data-id=\"4763ab1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf9a6ce wpr-flip-box-animation-fade wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"cf9a6ce\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-memory\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\"> Our Technology<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>It\u2019s not just what tech you use \u2014 it\u2019s how you deploy it.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" ><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-memory\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\t Our Technology\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>We deliver custom-fit tech stack integrations tailored to your unique needs. Our approach blends AI, automation, and human synergy for intelligent execution.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1abe3b7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"1abe3b7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e00b42 elementor-widget elementor-widget-heading\" data-id=\"6e00b42\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Locations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-935a3e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"935a3e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c00019c\" data-id=\"c00019c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4556e9a wpr-tooltip-effect-scale wpr-hotspot-trigger-none wpr-hotspot-tooltip-position-top wpr-hotspot-icon-position-right elementor-widget elementor-widget-wpr-image-hotspots\" data-id=\"4556e9a\" data-element_type=\"widget\" data-widget_type=\"wpr-image-hotspots.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-image-hotspots\" data-options=\"{&quot;tooltipTrigger&quot;:&quot;none&quot;}\">\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-hotspot-image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/900-scaled-1.jpg\" >\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpr-hotspot-item-container\">\n\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wpr-hotspot-item elementor-repeater-item-c586061 wpr-hotspot-anim-swing\">\n\n\t\t\t\t\t\t<div class=\"wpr-hotspot-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-dot-circle\"><\/i>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-hotspot-tooltip\"><p>Jackson Heights, New York Factory<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"wpr-hotspot-item elementor-repeater-item-fc92662 wpr-hotspot-anim-swing\">\n\n\t\t\t\t\t\t<div class=\"wpr-hotspot-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"far fa-dot-circle\"><\/i>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-hotspot-tooltip\"><p>Winterton, KwaZulu-Natal Factory<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Creating Remarkable Customer Experiences Since 2007 Today, we\u2019re more than a contact center. We\u2019re your transformation partner \u2014 where technology is personalized, people are prioritized, and results speak louder than promises. We Are Committed to Creating Remarkable Customer Experiences Our Story Since 2007, TLCx has revolutionized the CX outsourcing landscape. Born from a visionary idea by founder Tom Cardella, TLCx was created to redefine what it means to deliver contact center excellence \u2014 not just for clients and customers, but for employees too. Every interaction matters. That belief has shaped our people-first culture, where leadership is hands-on, and innovation is constant. Leading the Change&#8230; Human-First, Tech-Powered Co-Create Boldly Own the Outcome Act with Integrity, Always OUR VALUES To be the partner of choice for human-first, AI-powered customer transformation \u2014 blending empathy, intelligence, and innovation to reimagine how brands serve and grow. OUR VISION OUR MISSION To create meaningful, outcome-driven partnerships that help our clients transform customer experiences, empower talent, and drive sustainable, tech-enabled growth \u2014 together. Optimized Technology. Optimized Solutions. Optimized Results. The TLCx Transformation Flywheel Our CX Transformation Flywheel connects people, process, and platforms \u2014 enabling us to co-create smarter, faster, and more human-centered experiences with our clients. CX Strategy &amp; Design Journey blueprinting, experience audit Intelligent Ops Analytics-driven decisioning, smart workflows Tech Integration AI, WEM, CRM embedded orchestration Talent &amp; Culture EQ-tech training, leadership in innovation Innovation \u00a0Co-creation labs, agile testing environments Optimized Technology. Optimized Solutions. Optimized Results. Why Choose TLCx? At TLCx, decades of experience meet digital intelligence \u2014 transforming the traditional contact center into a strategic, results-driven experience engine. We are not just another outsourcing company. We are a co-creation partner, committed to unlocking outcomes that go beyond ticket resolution. Our People We foster a workplace where retention isn\u2019t just a number \u2014 it\u2019s a culture. Our People Long-tenured employees,\u00a0 Leadership Engagement &amp; Employee-first culture. Our Experience We\u2019ve walked every step of the CX evolution \u2014 from early voice support to AI-led omnichannel delivery. Our Experience TLCx brings over 25 years of industry leadership to every client engagement. We operate with a pioneer\u2019s mindset, backed by a track record of proven results. Our Technology It\u2019s not just what tech you use \u2014 it\u2019s how you deploy it. Our Technology We deliver custom-fit tech stack integrations tailored to your unique needs. Our approach blends AI, automation, and human synergy for intelligent execution. Locations Jackson Heights, New York Factory Winterton, KwaZulu-Natal Factory<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2836","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/comments?post=2836"}],"version-history":[{"count":130,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2836\/revisions"}],"predecessor-version":[{"id":5247,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2836\/revisions\/5247"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media?parent=2836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}