{"id":2464,"date":"2025-07-23T14:01:21","date_gmt":"2025-07-23T14:01:21","guid":{"rendered":"https:\/\/beta.tlcx.com\/?page_id=2464"},"modified":"2025-10-05T05:15:03","modified_gmt":"2025-10-05T05:15:03","slug":"tlcx-assurance","status":"publish","type":"page","link":"https:\/\/tlcx.com\/index.php\/tlcx-assurance\/","title":{"rendered":"TLCx Assurance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2464\" class=\"elementor elementor-2464\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d702bb2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"d702bb2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa64c9d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fa64c9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce55ed elementor-widget elementor-widget-heading\" data-id=\"3ce55ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Embedded Quality. Elevated Journeys.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf7d94 elementor-widget elementor-widget-text-editor\" data-id=\"edf7d94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimize every customer interaction with real-time quality assurance, performance intelligence, and journey-wide insights \u2014 all baked into your support flow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1546c8c e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1546c8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9352c93 elementor-widget elementor-widget-button\" data-id=\"9352c93\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to a CX Strategist<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc2d9e4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fc2d9e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97f9789 elementor-widget elementor-widget-image\" data-id=\"97f9789\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"2000\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success.png\" class=\"attachment-full size-full wp-image-1694\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success.png 2000w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-300x300.png 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-1024x1024.png 1024w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-768x768.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-1536x1536.png 1536w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/Business_Success-700x700.png 700w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5744f3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d5744f3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3bcc9 elementor-widget elementor-widget-image\" data-id=\"6d3bcc9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"966\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png\" class=\"attachment-large size-large wp-image-1674\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png 1018w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-298x300.png 298w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-768x773.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element.png 1419w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f38802 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2f38802\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9cebe9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b9cebe9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d24c7ae e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d24c7ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc3d63 elementor-widget-tablet__width-inherit elementor-widget-laptop__width-initial elementor-widget elementor-widget-image\" data-id=\"fbc3d63\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2023\/06\/Post-4.jpg\" class=\"attachment-full size-full wp-image-164\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2023\/06\/Post-4.jpg 900w, https:\/\/tlcx.com\/wp-content\/uploads\/2023\/06\/Post-4-300x200.jpg 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2023\/06\/Post-4-768x512.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fbd07e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9fbd07e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bba678 elementor-widget elementor-widget-heading\" data-id=\"8bba678\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TLCx ASSURANCE \u2122<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bf3a79 elementor-widget elementor-widget-text-editor\" data-id=\"0bf3a79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Every customer interaction is a moment of truth. With CX Assurance, TLCx embeds <strong data-start=\"934\" data-end=\"1011\">real-time quality monitoring, coaching insights, and journey optimization<\/strong> into your existing support operations \u2014 from chat and voice to social and email.<\/p><p>Whether you&#8217;re scaling CX globally, adopting AI, or rolling out new services, CX Assurance ensures your brand voice, compliance standards, and customer satisfaction don\u2019t just stay intact \u2014 they improve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b213b elementor-widget elementor-widget-heading\" data-id=\"f1b213b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deliver proactive, intelligent QA across channels, teams, and geographies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ebceb9 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1ebceb9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de692bf elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"de692bf\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-people-arrows\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96,128A64,64,0,1,0,32,64,64,64,0,0,0,96,128Zm0,176.08a44.11,44.11,0,0,1,13.64-32L181.77,204c1.65-1.55,3.77-2.31,5.61-3.57A63.91,63.91,0,0,0,128,160H64A64,64,0,0,0,0,224v96a32,32,0,0,0,32,32V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V383.61l-50.36-47.53A44.08,44.08,0,0,1,96,304.08ZM480,128a64,64,0,1,0-64-64A64,64,0,0,0,480,128Zm32,32H448a63.91,63.91,0,0,0-59.38,40.42c1.84,1.27,4,2,5.62,3.59l72.12,68.06a44.37,44.37,0,0,1,0,64L416,383.62V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V352a32,32,0,0,0,32-32V224A64,64,0,0,0,512,160ZM444.4,295.34l-72.12-68.06A12,12,0,0,0,352,236v36H224V236a12,12,0,0,0-20.28-8.73L131.6,295.34a12.4,12.4,0,0,0,0,17.47l72.12,68.07A12,12,0,0,0,224,372.14V336H352v36.14a12,12,0,0,0,20.28,8.74l72.12-68.07A12.4,12.4,0,0,0,444.4,295.34Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t Embedded Interaction QA\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tReal-time monitoring + agent performance alerts during live support\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f33f3a0 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"f33f3a0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-project-diagram\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M384 320H256c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32zM192 32c0-17.67-14.33-32-32-32H32C14.33 0 0 14.33 0 32v128c0 17.67 14.33 32 32 32h95.72l73.16 128.04C211.98 300.98 232.4 288 256 288h.28L192 175.51V128h224V64H192V32zM608 0H480c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSentiment &amp; Language Analytics\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIdentify frustration, urgency, satisfaction in real time\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac47ab1 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"ac47ab1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-pen-fancy\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M79.18 282.94a32.005 32.005 0 0 0-20.24 20.24L0 480l4.69 4.69 92.89-92.89c-.66-2.56-1.57-5.03-1.57-7.8 0-17.67 14.33-32 32-32s32 14.33 32 32-14.33 32-32 32c-2.77 0-5.24-.91-7.8-1.57l-92.89 92.89L32 512l176.82-58.94a31.983 31.983 0 0 0 20.24-20.24l33.07-84.07-98.88-98.88-84.07 33.07zM369.25 28.32L186.14 227.81l97.85 97.85 199.49-183.11C568.4 67.48 443.73-55.94 369.25 28.32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tJourney Audit &amp; Drop-Off Mapping\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSpot experience gaps across entire touchpoints\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81aa88 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"e81aa88\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-project-diagram\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M384 320H256c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32zM192 32c0-17.67-14.33-32-32-32H32C14.33 0 0 14.33 0 32v128c0 17.67 14.33 32 32 32h95.72l73.16 128.04C211.98 300.98 232.4 288 256 288h.28L192 175.51V128h224V64H192V32zM608 0H480c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t Multilingual QA Calibration \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tConsistent quality across regions and languages\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6cad49 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"e6cad49\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-layer-group\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.41 148.02l232.94 105.67c6.8 3.09 14.49 3.09 21.29 0l232.94-105.67c16.55-7.51 16.55-32.52 0-40.03L266.65 2.31a25.607 25.607 0 0 0-21.29 0L12.41 107.98c-16.55 7.51-16.55 32.53 0 40.04zm487.18 88.28l-58.09-26.33-161.64 73.27c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.51 209.97l-58.1 26.33c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 276.3c16.55-7.5 16.55-32.5 0-40zm0 127.8l-57.87-26.23-161.86 73.37c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.29 337.87 12.41 364.1c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 404.1c16.55-7.5 16.55-32.5 0-40z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCompliance Triggers\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAuto-flagging of sensitive phrases or policy breaches \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b50141 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6b50141\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-search-plus\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6 9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0 208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7 99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136 136-60.8 136-136z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t CX Scorecards &amp; Dashboards\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUnified performance reports with actionable insights\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3f9699 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a3f9699\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acaae36 elementor-widget elementor-widget-heading\" data-id=\"acaae36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">See It. Simulate It. Scale It.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-906e8d2 elementor-widget elementor-widget-heading\" data-id=\"906e8d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> TLCx Assurance in Action <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2c3c27 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b2c3c27\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a23a2b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a23a2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e0046 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"c9e0046\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Launch-Pad-Applied_Buildings-Image.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>CX Assurance Applied<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>TLCx deployed real-time QA tools + sentiment engine + unified coaching platform across partners<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">Explore More Case Studies<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-102edac e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"102edac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da8cf19 elementor-widget elementor-widget-wpr-before-after\" data-id=\"da8cf19\" data-element_type=\"widget\" data-widget_type=\"wpr-before-after.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-ba-image-container wpr-ba-horizontal wpr-ba-labels-default\" data-position=\"50\" data-trigger=\"drag\"><div class=\"wpr-ba-image-1\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/professional-business-team-is-delighted-with-achievements-joint-work-scaled.jpg\"><\/div><div class=\"wpr-ba-image-2\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Before_Image_01-scaled.jpg\"><\/div><div class=\"wpr-ba-divider\"><div class=\"wpr-ba-divider-icons\"><i class=\"fa fa-angle-left\"><\/i><i class=\"fa fa-angle-right\"><\/i><\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-1\"><div>After<\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-2\"><div>Before<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dee2fc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5dee2fc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b48e6e elementor-widget elementor-widget-heading\" data-id=\"3b48e6e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">This is how we do it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3713e0a elementor-widget elementor-widget-heading\" data-id=\"3713e0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From Idea to Action in 3 Steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f997471 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"f997471\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8016c29 wpr-image-accordion-row wpr-image-accordion-interaction-hover wpr-acc-border-outer elementor-widget elementor-widget-wpr-image-accordion\" data-id=\"8016c29\" data-element_type=\"widget\" data-widget_type=\"wpr-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-image-accordion-wrap \">\n\n\t\t\t\t\t\t\t<div class=\"wpr-image-accordion\">\n\t\t\t\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg   class=\"wpr-image-accordion-item elementor-repeater-item-df078eb wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Assess & Align<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>We map your current QA systems, evaluate compliance risks, and align scorecards with your business outcomes. This step ensures every QA metric is tied to CX and ROI goals.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Request a QA Maturity Scan<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png   class=\"wpr-image-accordion-item elementor-repeater-item-52a8ba1 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\"> Embed & Elevate<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>We seamlessly integrate multilingual, AI-powered QA into your existing support ecosystem. This reduces manual QA workloads, improves real-time visibility, and accelerates agent coaching.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>See a Live QA Demo<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png   class=\"wpr-image-accordion-item elementor-repeater-item-a7bb305 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Optimize & Improve<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Post-deployment, we continuously refine your QA strategy using live sentiment signals, calibrated feedback loops, and journey-wide optimization insights.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Schedule a CX Optimisation Workshop<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t            \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbe7097 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dbe7097\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14338b elementor-widget elementor-widget-heading\" data-id=\"f14338b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The fastest way to build CX with zero guesswork<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8edc1e elementor-widget elementor-widget-heading\" data-id=\"d8edc1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is TLCx Assurance Right for You?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5824a33 elementor-widget elementor-widget-text-editor\" data-id=\"5824a33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"217\" data-end=\"513\">Before investing in more agents, more tools, or more channels \u2014 ask: is your <strong data-start=\"294\" data-end=\"315\">quality framework<\/strong> built to scale with you?<br data-start=\"340\" data-end=\"343\" \/><strong data-start=\"343\" data-end=\"359\">CX Assurance<\/strong> is designed for brands ready to move beyond reactive scorekeeping and into real-time optimization, compliance intelligence, and continuous improvement.<\/p><p data-start=\"515\" data-end=\"621\">If these challenges sound familiar, it\u2019s time to rethink QA as a strategic enabler \u2014 not just a checklist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc69f2c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dc69f2c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-88ce4fb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"88ce4fb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bab787d elementor-widget elementor-widget-n-accordion\" data-id=\"bab787d\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1950\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1950\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are you scaling CX operations across geographies or BPOs? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1950\" class=\"elementor-element elementor-element-422816e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"422816e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ab600 elementor-widget elementor-widget-text-editor\" data-id=\"f9ab600\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consistency becomes harder \u2014 CX Assurance keeps quality centralized and aligned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1951\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1951\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you struggle to translate QA scores into coaching improvements? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1951\" class=\"elementor-element elementor-element-eb5f8aa e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"eb5f8aa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-491046b elementor-widget elementor-widget-text-editor\" data-id=\"491046b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We close the loop with actionable, real-time feedback tools.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1952\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1952\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are you losing insight into customer emotion or friction points? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1952\" class=\"elementor-element elementor-element-538699e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"538699e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3151e25 elementor-widget elementor-widget-text-editor\" data-id=\"3151e25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sentiment analytics spot hidden issues before they become churn.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1953\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1953\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do compliance or brand tone violations risk your reputation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1953\" class=\"elementor-element elementor-element-1decb6f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1decb6f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07d1e45 elementor-widget elementor-widget-text-editor\" data-id=\"07d1e45\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CX Assurance auto-monitors sensitive keywords and flags live risk points.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2e60c1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b2e60c1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-30ba4f5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"30ba4f5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e44c20c elementor-widget elementor-widget-heading\" data-id=\"e44c20c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transform How You Test CX \u2014 Before You Invest in It<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-206497f elementor-widget elementor-widget-text-editor\" data-id=\"206497f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Validate your next CX move with expert-guided design sprints and simulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03d523e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"03d523e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb88d8d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fb88d8d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8675d1c elementor-widget elementor-widget-button\" data-id=\"8675d1c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book My QA Strategy Session<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c86790b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c86790b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de0b24 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"2de0b24\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Free QA Maturity Scan<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" d=\"M746.62,128.1C667.47,48.95,558.13,0,437.36,0,195.81,0,0,195.81,0,437.36c0,120.77,48.95,230.11,128.1,309.26,79.15,79.14,188.49,128.1,309.26,128.1,241.55,0,437.36-195.81,437.36-437.36,0-120.77-48.95-230.11-128.1-309.26Z\"><\/path><polygon class=\"cls-2\" points=\"711.82 299.42 361.03 650.21 162.9 452.08 237.8 377.18 361.03 500.39 636.91 224.51 711.82 299.42\"><\/polygon><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b6ea8 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"71b6ea8\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Industry-Benchmarked Scorecard<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" 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href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Personalized Coaching Playbook<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" d=\"M746.62,128.1C667.47,48.95,558.13,0,437.36,0,195.81,0,0,195.81,0,437.36c0,120.77,48.95,230.11,128.1,309.26,79.15,79.14,188.49,128.1,309.26,128.1,241.55,0,437.36-195.81,437.36-437.36,0-120.77-48.95-230.11-128.1-309.26Z\"><\/path><polygon class=\"cls-2\" points=\"711.82 299.42 361.03 650.21 162.9 452.08 237.8 377.18 361.03 500.39 636.91 224.51 711.82 299.42\"><\/polygon><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6bf20 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"6d6bf20\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Consultation with a CX Strategist<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: 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data-id=\"c1ef2a5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"966\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-1018x1024.png\" class=\"attachment-large size-large wp-image-2350\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-1018x1024.png 1018w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-298x300.png 298w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-768x772.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking.png 1108w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4a110c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d4a110c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0137403 elementor-widget elementor-widget-heading\" data-id=\"0137403\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5804d31 elementor-widget elementor-widget-heading\" data-id=\"5804d31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More Ways to Reinvent Your CX Strategy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7844cc4 elementor-widget elementor-widget-text-editor\" data-id=\"7844cc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI-Augmented Agent Experience | Embedded QA Optimization | Unified Profile Layer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72371b8 e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"72371b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d08190 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7d08190\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2341\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\">TLCx AI Assist \u2122<\/a><\/h3><p class=\"elementor-image-box-description\">Supercharge agent performance with real-time AI assist, sentiment analysis, and guided responses \u2014 all without losing the human touch.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba5d1a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5ba5d1a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2342\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx LaunchPad \u2122<\/h3><p class=\"elementor-image-box-description\">Rapidly prototype, simulate, and refine customer experiences before full deployment<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d54c6 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"57d54c6\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2343\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx 360 \u2122<\/h3><p class=\"elementor-image-box-description\">Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Embedded Quality. Elevated Journeys. Optimize every customer interaction with real-time quality assurance, performance intelligence, and journey-wide insights \u2014 all baked into your support flow. Talk to a CX Strategist TLCx ASSURANCE \u2122 Every customer interaction is a moment of truth. With CX Assurance, TLCx embeds real-time quality monitoring, coaching insights, and journey optimization into your existing support operations \u2014 from chat and voice to social and email. Whether you&#8217;re scaling CX globally, adopting AI, or rolling out new services, CX Assurance ensures your brand voice, compliance standards, and customer satisfaction don\u2019t just stay intact \u2014 they improve. Deliver proactive, intelligent QA across channels, teams, and geographies Embedded Interaction QA Real-time monitoring + agent performance alerts during live support Sentiment &amp; Language Analytics Identify frustration, urgency, satisfaction in real time Journey Audit &amp; Drop-Off Mapping Spot experience gaps across entire touchpoints Multilingual QA Calibration Consistent quality across regions and languages Compliance Triggers Auto-flagging of sensitive phrases or policy breaches CX Scorecards &amp; Dashboards Unified performance reports with actionable insights See It. Simulate It. Scale It. TLCx Assurance in Action CX Assurance Applied TLCx deployed real-time QA tools + sentiment engine + unified coaching platform across partners Explore More Case Studies AfterBefore This is how we do it From Idea to Action in 3 Steps Assess &#038; Align We map your current QA systems, evaluate compliance risks, and align scorecards with your business outcomes. This step ensures every QA metric is tied to CX and ROI goals. Request a QA Maturity Scan Embed &#038; Elevate We seamlessly integrate multilingual, AI-powered QA into your existing support ecosystem. This reduces manual QA workloads, improves real-time visibility, and accelerates agent coaching. See a Live QA Demo Optimize &#038; Improve Post-deployment, we continuously refine your QA strategy using live sentiment signals, calibrated feedback loops, and journey-wide optimization insights. Schedule a CX Optimisation Workshop The fastest way to build CX with zero guesswork Is TLCx Assurance Right for You? Before investing in more agents, more tools, or more channels \u2014 ask: is your quality framework built to scale with you?CX Assurance is designed for brands ready to move beyond reactive scorekeeping and into real-time optimization, compliance intelligence, and continuous improvement. If these challenges sound familiar, it\u2019s time to rethink QA as a strategic enabler \u2014 not just a checklist. Are you scaling CX operations across geographies or BPOs? Consistency becomes harder \u2014 CX Assurance keeps quality centralized and aligned. Do you struggle to translate QA scores into coaching improvements? We close the loop with actionable, real-time feedback tools. Are you losing insight into customer emotion or friction points? Sentiment analytics spot hidden issues before they become churn. Do compliance or brand tone violations risk your reputation? CX Assurance auto-monitors sensitive keywords and flags live risk points. Consistency becomes harder \u2014 CX Assurance keeps quality centralized and aligned. We close the loop with actionable, real-time feedback tools. Sentiment analytics spot hidden issues before they become churn. CX Assurance auto-monitors sensitive keywords and flags live risk points. Transform How You Test CX \u2014 Before You Invest in It Validate your next CX move with expert-guided design sprints and simulations. Book My QA Strategy Session Free QA Maturity Scan Industry-Benchmarked Scorecard Personalized Coaching Playbook Consultation with a CX Strategist Related Services More Ways to Reinvent Your CX Strategy AI-Augmented Agent Experience | Embedded QA Optimization | Unified Profile Layer TLCx AI Assist \u2122 Supercharge agent performance with real-time AI assist, sentiment analysis, and guided responses \u2014 all without losing the human touch. TLCx LaunchPad \u2122 Rapidly prototype, simulate, and refine customer experiences before full deployment TLCx 360 \u2122 Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2464","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/comments?post=2464"}],"version-history":[{"count":56,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2464\/revisions"}],"predecessor-version":[{"id":5362,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2464\/revisions\/5362"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media?parent=2464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}