{"id":2044,"date":"2025-07-13T05:07:05","date_gmt":"2025-07-13T05:07:05","guid":{"rendered":"https:\/\/beta.tlcx.com\/?page_id=2044"},"modified":"2025-10-05T05:35:49","modified_gmt":"2025-10-05T05:35:49","slug":"tlcx_ai_assist","status":"publish","type":"page","link":"https:\/\/tlcx.com\/index.php\/tlcx_ai_assist\/","title":{"rendered":"TLCx AI Assist"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2044\" class=\"elementor elementor-2044\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d0e684 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9d0e684\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-32a9acd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"32a9acd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f75cdab elementor-widget elementor-widget-heading\" data-id=\"f75cdab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Augment Every Interaction. Empower Every Agent.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7cdf5 elementor-widget elementor-widget-text-editor\" data-id=\"6c7cdf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Real-time AI guidance, sentiment insight, and smart assist \u2014 built right into the agent desktop. Deliver faster, smarter, more human service at scale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-621a0bf e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"621a0bf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfa45d9 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"bfa45d9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See How It Works<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a7d424 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a7d424\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6800b1e elementor-widget elementor-widget-image\" data-id=\"6800b1e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1333\" height=\"2000\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame.png\" class=\"attachment-full size-full wp-image-3102\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame.png 1333w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame-200x300.png 200w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame-682x1024.png 682w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame-768x1152.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/AI_Agent_Frame-1024x1536.png 1024w\" sizes=\"(max-width: 1333px) 100vw, 1333px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a32d36 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a32d36\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76f75d2 elementor-widget elementor-widget-image\" data-id=\"76f75d2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"966\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png\" class=\"attachment-large size-large wp-image-1674\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png 1018w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-298x300.png 298w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-768x773.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element.png 1419w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a17abd e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2a17abd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-92d21cc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"92d21cc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1b6e074 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1b6e074\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-494ba38 elementor-widget-tablet__width-inherit elementor-widget-laptop__width-initial elementor-widget elementor-widget-image\" data-id=\"494ba38\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1790\" height=\"2560\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-scaled.jpg\" class=\"attachment-full size-full wp-image-2944\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-scaled.jpg 1790w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-210x300.jpg 210w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-716x1024.jpg 716w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-768x1098.jpg 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-1074x1536.jpg 1074w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businesswoman-interacting-with-ai-hologram-office-copy-1432x2048.jpg 1432w\" sizes=\"(max-width: 1790px) 100vw, 1790px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e4398f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2e4398f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b359efa elementor-widget elementor-widget-heading\" data-id=\"b359efa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TLCx AI Assist \u2122<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b940a0 elementor-widget elementor-widget-text-editor\" data-id=\"9b940a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>TLCx AI Assist is TLCx\u2019s real-time agent augmentation layer \u2014 a toolset that infuses AI intelligence into human support, without replacing the people behind it. It enhances decision-making, reduces friction, and transforms service quality<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fd0dd6 elementor-widget elementor-widget-heading\" data-id=\"9fd0dd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Empower agents in real time \u2014 EngageAI leads the way<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2de9237 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2de9237\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-11fb358 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"11fb358\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9250ad5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9250ad5\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4cd03b9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4cd03b9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06bcddb elementor-widget elementor-widget-text-editor\" data-id=\"06bcddb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Predictive Prompts &amp; knowledge Hints<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e67186 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7e67186\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2080f7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c2080f7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-43d923f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"43d923f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb20889 elementor-widget elementor-widget-text-editor\" data-id=\"cb20889\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI Powered Agent Assist<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04a3791 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"04a3791\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a3c758d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a3c758d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0d83175 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0d83175\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c576bad elementor-widget elementor-widget-text-editor\" data-id=\"c576bad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sentiment and Emotion Detection<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39786be e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"39786be\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a57ed0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7a57ed0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f084236 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"f084236\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3bc6e elementor-widget elementor-widget-text-editor\" data-id=\"fb3bc6e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Real-Time Compliance Alerts<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e40c80 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0e40c80\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4797dd6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4797dd6\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-702d2e7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"702d2e7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b5cce1 elementor-widget elementor-widget-text-editor\" data-id=\"3b5cce1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Smart Scripting Recommendations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51c6123 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"51c6123\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d43ac77 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d43ac77\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ae0fd65 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ae0fd65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ac37fe elementor-widget elementor-widget-text-editor\" data-id=\"8ac37fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Auto Summarized Call Notes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c3d789 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"1c3d789\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bea101f elementor-widget elementor-widget-heading\" data-id=\"bea101f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Choose TLCx AI Assist?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2fffc0 elementor-widget elementor-widget-heading\" data-id=\"a2fffc0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Smarter Agents. Happier Customers. Measurable Impact.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17a12ad e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"17a12ad\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a11175c wpr-flip-box-animation-flip wpr-flip-box-animation-3d-yes wpr-flip-box-anim-direction-right wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"a11175c\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">Speed Meets Intelligence<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" href=\"#\"><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\tSpeed Meets Intelligence\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>Empower agents to resolve faster with live AI cues.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-800ff32 wpr-flip-box-animation-flip wpr-flip-box-animation-3d-yes wpr-flip-box-anim-direction-right wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"800ff32\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">Empathy Meets Consistency<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" href=\"#\"><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\tEmpathy Meets Consistency\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>Deliver emotionally intelligent support \u2014 every time, from every rep.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f3cfcf wpr-flip-box-animation-flip wpr-flip-box-animation-3d-yes wpr-flip-box-anim-direction-right wpr-flip-box-front-align-center wpr-flip-box-back-align-center elementor-widget elementor-widget-wpr-flip-box\" data-id=\"0f3cfcf\" data-element_type=\"widget\" data-widget_type=\"wpr-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-flip-box\" data-trigger=\"hover\">\n\t\t\t\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-front wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">AI Meets ROI<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-flip-box-item wpr-flip-box-back wpr-anim-timing-ease-default\">\n\n\t\t\t\t<div class=\"wpr-flip-box-overlay\"><\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"wpr-flip-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"wpr-flip-box-link\" href=\"#\"><\/a>\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"wpr-flip-box-title\">\n\t\t\t\t\t\t\tAI Meets ROI\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-flip-box-description\"><p>Lower AHT, increase FCR, and boost CSAT through guided efficiency.<\/p><\/div>\t\t\t\t\t\t\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3f9699 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a3f9699\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acaae36 elementor-widget elementor-widget-heading\" data-id=\"acaae36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">See It. Simulate It. Scale It.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-906e8d2 elementor-widget elementor-widget-heading\" data-id=\"906e8d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> TLCx AI Assist in Action <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2c3c27 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b2c3c27\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a23a2b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a23a2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e0046 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"c9e0046\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Launch-Pad-Applied_Buildings-Image.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>TLCX AI Assist Applied<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p><em data-start=\"2693\" data-end=\"2782\">A U.S. telecom provider implemented EngageAI across 500 agents. Results within 60 days: <\/em>AHT reduced by 22%, CSAT increased by 18%, FCR jumped 15%<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">Explore More Case Studies<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-102edac e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"102edac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99478c7 elementor-widget elementor-widget-wpr-before-after\" data-id=\"99478c7\" data-element_type=\"widget\" data-widget_type=\"wpr-before-after.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-ba-image-container wpr-ba-horizontal wpr-ba-labels-default\" data-position=\"50\" data-trigger=\"drag\"><div class=\"wpr-ba-image-1\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/professional-business-team-is-delighted-with-achievements-joint-work-scaled.jpg\"><\/div><div class=\"wpr-ba-image-2\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Before_Image_01-scaled.jpg\"><\/div><div class=\"wpr-ba-divider\"><div class=\"wpr-ba-divider-icons\"><i class=\"fa fa-angle-left\"><\/i><i class=\"fa fa-angle-right\"><\/i><\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-1\"><div>After<\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-2\"><div>Before<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1679fcc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"1679fcc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-799dc38 elementor-widget elementor-widget-heading\" data-id=\"799dc38\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">This is how we do it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afa7101 elementor-widget elementor-widget-heading\" data-id=\"afa7101\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From Idea to Action in 3 Steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f997471 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"f997471\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8016c29 wpr-image-accordion-row wpr-image-accordion-interaction-hover wpr-acc-border-outer elementor-widget elementor-widget-wpr-image-accordion\" data-id=\"8016c29\" data-element_type=\"widget\" data-widget_type=\"wpr-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-image-accordion-wrap \">\n\n\t\t\t\t\t\t\t<div class=\"wpr-image-accordion\">\n\t\t\t\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg   class=\"wpr-image-accordion-item elementor-repeater-item-df078eb wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Discover & Design - Map the Moments That Matter<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>We start by identifying agent challenges, customer pain points, and process gaps. Through collaborative discovery and workflow audits, we design an EngageAI layer that integrates with your environment and elevates every interaction.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Book a Design Sprint<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png   class=\"wpr-image-accordion-item elementor-repeater-item-52a8ba1 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Integrate & Augment - Embed AI, Empower Agents<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Run real-world CX simulations with sandbox environments or limited A\/B deployments. LaunchPad ensures your next move is backed by data, not guesswork.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>See a Pilot in Action<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png   class=\"wpr-image-accordion-item elementor-repeater-item-a7bb305 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Optimize & Scale - Measure What Matters. Scale What Works.<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Once deployed, EngageAI delivers insight dashboards, FCR\/AHT metrics, and sentiment scoring. We continuously refine your AI experience for impact \u2014 helping your team scale smarter and faster.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Download the LaunchPad Framework<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t            \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbe7097 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dbe7097\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14338b elementor-widget elementor-widget-heading\" data-id=\"f14338b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Designed to support teams where real-time intelligence meets real-world complexity.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8edc1e elementor-widget elementor-widget-heading\" data-id=\"d8edc1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is TLCx AI Assist Right for You<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5824a33 elementor-widget elementor-widget-text-editor\" data-id=\"5824a33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"481\" data-end=\"678\">Whether you\u2019re scaling your support team, introducing AI to the frontline, or rethinking your agent experience \u2014 EngageAI is built to accelerate the transformation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a576e4c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a576e4c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a72079d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a72079d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d02289 elementor-widget elementor-widget-n-accordion\" data-id=\"5d02289\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9750\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-9750\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are your agents overwhelmed by growing complexity? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9750\" class=\"elementor-element elementor-element-81906cf e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"81906cf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc2048 elementor-widget elementor-widget-text-editor\" data-id=\"9cc2048\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Today\u2019s support teams manage more channels, more products, and more pressure than ever. EngageAI provides real-time assist tools that reduce decision fatigue and streamline issue resolution \u2014 so your agents can focus on the customer, not the chaos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9751\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9751\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is service quality inconsistent across agents or locations? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9751\" class=\"elementor-element elementor-element-0c8a362 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0c8a362\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1b631 elementor-widget elementor-widget-text-editor\" data-id=\"1d1b631\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Even the best training has limits. EngageAI delivers contextual prompts, smart scripting, and knowledge access tailored to each interaction \u2014 helping every agent perform like your best agent, everywhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9752\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9752\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you lack real-time insights into tone, sentiment, and escalation risk? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9752\" class=\"elementor-element elementor-element-a6fd056 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a6fd056\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62a0b1b elementor-widget elementor-widget-text-editor\" data-id=\"62a0b1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EngageAI includes built-in sentiment analysis and compliance alerting, so your supervisors know exactly what\u2019s happening across channels \u2014 and can intervene before customer trust is lost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9753\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9753\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are you preparing for AI integration but don\u2019t want to disrupt your ops? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9753\" class=\"elementor-element elementor-element-aa9a68d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"aa9a68d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e330d25 elementor-widget elementor-widget-text-editor\" data-id=\"e330d25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EngageAI overlays onto your existing workflows without disrupting them. It enhances your current systems and empowers agents \u2014 making it the ideal first step toward a future-ready, AI-augmented contact center.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eb03ce e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"0eb03ce\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ec03e8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3ec03e8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc6bf5 elementor-widget elementor-widget-heading\" data-id=\"9bc6bf5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Partner With Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12b44e elementor-widget elementor-widget-text-editor\" data-id=\"d12b44e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transform Agent Experience \u2014 Without Replacing the Human Element<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-80c7fb9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"80c7fb9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0e5a70b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0e5a70b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0eb0a elementor-widget elementor-widget-button\" data-id=\"1c0eb0a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Our Team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04bcd4b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"04bcd4b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57344c9 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"57344c9\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">30 Minute Consultation<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" 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href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">AI Capability Assessment<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" d=\"M746.62,128.1C667.47,48.95,558.13,0,437.36,0,195.81,0,0,195.81,0,437.36c0,120.77,48.95,230.11,128.1,309.26,79.15,79.14,188.49,128.1,309.26,128.1,241.55,0,437.36-195.81,437.36-437.36,0-120.77-48.95-230.11-128.1-309.26Z\"><\/path><polygon class=\"cls-2\" points=\"711.82 299.42 361.03 650.21 162.9 452.08 237.8 377.18 361.03 500.39 636.91 224.51 711.82 299.42\"><\/polygon><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div 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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen-1024x576.png\" class=\"attachment-large size-large wp-image-2988\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen-1024x576.png 1024w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen-300x169.png 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen-768x432.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen-1536x864.png 1536w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/businessman-using-smartphone-digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-digital-chatbot-virtual-screen.png 2000w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4a110c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d4a110c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0137403 elementor-widget elementor-widget-heading\" data-id=\"0137403\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5804d31 elementor-widget elementor-widget-heading\" data-id=\"5804d31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More Ways to Reinvent Your CX Strategy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7844cc4 elementor-widget elementor-widget-text-editor\" data-id=\"7844cc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rapid Prototyping | Embedded QA Optimization | Unified Profile Layer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72371b8 e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"72371b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d08190 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7d08190\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/30554_1.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2999\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/30554_1.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/08\/30554_1-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\">TLCx LaunchPad \u2122<\/a><\/h3><p class=\"elementor-image-box-description\">Rapidly prototype, simulate, and refine customer experiences before full deployment.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba5d1a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5ba5d1a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2342\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx Assurance \u2122<\/h3><p class=\"elementor-image-box-description\">Go beyond quality control. CX Assurance blends conversational analytics and real-time scoring to optimize journeys, not just interactions.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d54c6 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"57d54c6\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2343\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx 360 \u2122<\/h3><p class=\"elementor-image-box-description\">Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Augment Every Interaction. Empower Every Agent. Real-time AI guidance, sentiment insight, and smart assist \u2014 built right into the agent desktop. Deliver faster, smarter, more human service at scale. See How It Works TLCx AI Assist \u2122 TLCx AI Assist is TLCx\u2019s real-time agent augmentation layer \u2014 a toolset that infuses AI intelligence into human support, without replacing the people behind it. It enhances decision-making, reduces friction, and transforms service quality Empower agents in real time \u2014 EngageAI leads the way Predictive Prompts &amp; knowledge Hints AI Powered Agent Assist Sentiment and Emotion Detection Real-Time Compliance Alerts Smart Scripting Recommendations Auto Summarized Call Notes Why Choose TLCx AI Assist? Smarter Agents. Happier Customers. Measurable Impact. Speed Meets Intelligence Speed Meets Intelligence Empower agents to resolve faster with live AI cues. Empathy Meets Consistency Empathy Meets Consistency Deliver emotionally intelligent support \u2014 every time, from every rep. AI Meets ROI AI Meets ROI Lower AHT, increase FCR, and boost CSAT through guided efficiency. See It. Simulate It. Scale It. TLCx AI Assist in Action TLCX AI Assist Applied A U.S. telecom provider implemented EngageAI across 500 agents. Results within 60 days: AHT reduced by 22%, CSAT increased by 18%, FCR jumped 15% Explore More Case Studies AfterBefore This is how we do it From Idea to Action in 3 Steps Discover &#038; Design &#8211; Map the Moments That Matter We start by identifying agent challenges, customer pain points, and process gaps. Through collaborative discovery and workflow audits, we design an EngageAI layer that integrates with your environment and elevates every interaction. Book a Design Sprint Integrate &#038; Augment &#8211; Embed AI, Empower Agents Run real-world CX simulations with sandbox environments or limited A\/B deployments. LaunchPad ensures your next move is backed by data, not guesswork. See a Pilot in Action Optimize &#038; Scale &#8211; Measure What Matters. Scale What Works. Once deployed, EngageAI delivers insight dashboards, FCR\/AHT metrics, and sentiment scoring. We continuously refine your AI experience for impact \u2014 helping your team scale smarter and faster. Download the LaunchPad Framework Designed to support teams where real-time intelligence meets real-world complexity. Is TLCx AI Assist Right for You Whether you\u2019re scaling your support team, introducing AI to the frontline, or rethinking your agent experience \u2014 EngageAI is built to accelerate the transformation. Are your agents overwhelmed by growing complexity? Today\u2019s support teams manage more channels, more products, and more pressure than ever. EngageAI provides real-time assist tools that reduce decision fatigue and streamline issue resolution \u2014 so your agents can focus on the customer, not the chaos. Is service quality inconsistent across agents or locations? Even the best training has limits. EngageAI delivers contextual prompts, smart scripting, and knowledge access tailored to each interaction \u2014 helping every agent perform like your best agent, everywhere. Do you lack real-time insights into tone, sentiment, and escalation risk? EngageAI includes built-in sentiment analysis and compliance alerting, so your supervisors know exactly what\u2019s happening across channels \u2014 and can intervene before customer trust is lost. Are you preparing for AI integration but don\u2019t want to disrupt your ops? EngageAI overlays onto your existing workflows without disrupting them. It enhances your current systems and empowers agents \u2014 making it the ideal first step toward a future-ready, AI-augmented contact center. Today\u2019s support teams manage more channels, more products, and more pressure than ever. EngageAI provides real-time assist tools that reduce decision fatigue and streamline issue resolution \u2014 so your agents can focus on the customer, not the chaos. Even the best training has limits. EngageAI delivers contextual prompts, smart scripting, and knowledge access tailored to each interaction \u2014 helping every agent perform like your best agent, everywhere. EngageAI includes built-in sentiment analysis and compliance alerting, so your supervisors know exactly what\u2019s happening across channels \u2014 and can intervene before customer trust is lost. EngageAI overlays onto your existing workflows without disrupting them. It enhances your current systems and empowers agents \u2014 making it the ideal first step toward a future-ready, AI-augmented contact center. Partner With Us Transform Agent Experience \u2014 Without Replacing the Human Element Contact Our Team 30 Minute Consultation AI Capability Assessment Agent UX Preview Kit Related Services More Ways to Reinvent Your CX Strategy Rapid Prototyping | Embedded QA Optimization | Unified Profile Layer TLCx LaunchPad \u2122 Rapidly prototype, simulate, and refine customer experiences before full deployment. TLCx Assurance \u2122 Go beyond quality control. CX Assurance blends conversational analytics and real-time scoring to optimize journeys, not just interactions. TLCx 360 \u2122 Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2044","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/comments?post=2044"}],"version-history":[{"count":173,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2044\/revisions"}],"predecessor-version":[{"id":5390,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/2044\/revisions\/5390"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media?parent=2044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}