{"id":1836,"date":"2025-07-11T14:23:00","date_gmt":"2025-07-11T14:23:00","guid":{"rendered":"https:\/\/beta.tlcx.com\/?page_id=1836"},"modified":"2025-10-05T05:34:40","modified_gmt":"2025-10-05T05:34:40","slug":"tlcx-launchpad","status":"publish","type":"page","link":"https:\/\/tlcx.com\/index.php\/tlcx-launchpad\/","title":{"rendered":"TLCx Launchpad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1836\" class=\"elementor elementor-1836\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d702bb2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"d702bb2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa64c9d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fa64c9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce55ed elementor-widget elementor-widget-heading\" data-id=\"3ce55ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Co-Design and Pilot What\u2019s Next in Customer Experiences<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edf7d94 elementor-widget elementor-widget-text-editor\" data-id=\"edf7d94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Test bold ideas. Validate real outcomes. Build customer journeys that are ready for tomorrow \u2014 today.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1546c8c e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1546c8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9352c93 elementor-widget elementor-widget-button\" data-id=\"9352c93\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Pilot Workshop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1bd82c elementor-widget elementor-widget-button\" data-id=\"e1bd82c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See How It Works<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc2d9e4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fc2d9e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97f9789 elementor-widget elementor-widget-image\" data-id=\"97f9789\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1924\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero.png\" class=\"attachment-full size-full wp-image-2255\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero.png 2000w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero-300x289.png 300w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero-1024x985.png 1024w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero-768x739.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer_Experience_Hero-1536x1478.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5744f3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d5744f3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3bcc9 elementor-widget elementor-widget-image\" data-id=\"6d3bcc9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"966\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png\" class=\"attachment-large size-large wp-image-1674\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-1018x1024.png 1018w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-298x300.png 298w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element-768x773.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/TLCx_Banner_Logo_Element.png 1419w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f38802 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2f38802\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9cebe9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b9cebe9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d24c7ae e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d24c7ae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc3d63 elementor-widget-tablet__width-inherit elementor-widget-laptop__width-initial elementor-widget elementor-widget-image\" data-id=\"fbc3d63\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"1000\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Technology_Back.png\" class=\"attachment-full size-full wp-image-2904\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Technology_Back.png 800w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Technology_Back-240x300.png 240w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Technology_Back-768x960.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fbd07e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9fbd07e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bba678 elementor-widget elementor-widget-heading\" data-id=\"8bba678\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TLCx LAUNCHPAD \u2122<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bf3a79 elementor-widget elementor-widget-text-editor\" data-id=\"0bf3a79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>TLCx LaunchPad is a transformation sandbox a co -creation platform where your team and ours map, test, and pilot customer journeys in real-time. No guesswork. Just data-backed design with measurable results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b213b elementor-widget elementor-widget-heading\" data-id=\"f1b213b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you're rethinking CX, LaunchPad is your first move...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ebceb9 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1ebceb9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de692bf elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"de692bf\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-people-arrows\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96,128A64,64,0,1,0,32,64,64,64,0,0,0,96,128Zm0,176.08a44.11,44.11,0,0,1,13.64-32L181.77,204c1.65-1.55,3.77-2.31,5.61-3.57A63.91,63.91,0,0,0,128,160H64A64,64,0,0,0,0,224v96a32,32,0,0,0,32,32V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V383.61l-50.36-47.53A44.08,44.08,0,0,1,96,304.08ZM480,128a64,64,0,1,0-64-64A64,64,0,0,0,480,128Zm32,32H448a63.91,63.91,0,0,0-59.38,40.42c1.84,1.27,4,2,5.62,3.59l72.12,68.06a44.37,44.37,0,0,1,0,64L416,383.62V480a32,32,0,0,0,32,32h64a32,32,0,0,0,32-32V352a32,32,0,0,0,32-32V224A64,64,0,0,0,512,160ZM444.4,295.34l-72.12-68.06A12,12,0,0,0,352,236v36H224V236a12,12,0,0,0-20.28-8.73L131.6,295.34a12.4,12.4,0,0,0,0,17.47l72.12,68.07A12,12,0,0,0,224,372.14V336H352v36.14a12,12,0,0,0,20.28,8.74l72.12-68.07A12.4,12.4,0,0,0,444.4,295.34Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCustomer Journey Blueprinting\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f33f3a0 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"f33f3a0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-project-diagram\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M384 320H256c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32zM192 32c0-17.67-14.33-32-32-32H32C14.33 0 0 14.33 0 32v128c0 17.67 14.33 32 32 32h95.72l73.16 128.04C211.98 300.98 232.4 288 256 288h.28L192 175.51V128h224V64H192V32zM608 0H480c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSimulated Interaction\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac47ab1 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"ac47ab1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-pen-fancy\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M79.18 282.94a32.005 32.005 0 0 0-20.24 20.24L0 480l4.69 4.69 92.89-92.89c-.66-2.56-1.57-5.03-1.57-7.8 0-17.67 14.33-32 32-32s32 14.33 32 32-14.33 32-32 32c-2.77 0-5.24-.91-7.8-1.57l-92.89 92.89L32 512l176.82-58.94a31.983 31.983 0 0 0 20.24-20.24l33.07-84.07-98.88-98.88-84.07 33.07zM369.25 28.32L186.14 227.81l97.85 97.85 199.49-183.11C568.4 67.48 443.73-55.94 369.25 28.32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDesign Thinking Sprints\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81aa88 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"e81aa88\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-project-diagram\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M384 320H256c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32zM192 32c0-17.67-14.33-32-32-32H32C14.33 0 0 14.33 0 32v128c0 17.67 14.33 32 32 32h95.72l73.16 128.04C211.98 300.98 232.4 288 256 288h.28L192 175.51V128h224V64H192V32zM608 0H480c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSolution Testing\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6cad49 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"e6cad49\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-layer-group\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.41 148.02l232.94 105.67c6.8 3.09 14.49 3.09 21.29 0l232.94-105.67c16.55-7.51 16.55-32.52 0-40.03L266.65 2.31a25.607 25.607 0 0 0-21.29 0L12.41 107.98c-16.55 7.51-16.55 32.53 0 40.04zm487.18 88.28l-58.09-26.33-161.64 73.27c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.51 209.97l-58.1 26.33c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 276.3c16.55-7.5 16.55-32.5 0-40zm0 127.8l-57.87-26.23-161.86 73.37c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.29 337.87 12.41 364.1c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 404.1c16.55-7.5 16.55-32.5 0-40z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCX Playbook Testing\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b50141 elementor-view-stacked elementor-widget-laptop__width-initial elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6b50141\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-search-plus\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6 0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6 9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0 208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7 99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136 136-60.8 136-136z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tROI Realization \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3f9699 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a3f9699\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acaae36 elementor-widget elementor-widget-heading\" data-id=\"acaae36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">See It. Simulate It. Scale It.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-906e8d2 elementor-widget elementor-widget-heading\" data-id=\"906e8d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> TLCx LaunchPad in Action <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2c3c27 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b2c3c27\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a23a2b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a23a2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e0046 wpr-promo-box-style-cover elementor-widget elementor-widget-wpr-promo-box\" data-id=\"c9e0046\" data-element_type=\"widget\" data-widget_type=\"wpr-promo-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-promo-box wpr-animation-wrap\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-promo-box-image\">\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-image wpr-bg-anim-zoom-in wpr-anim-timing-ease-default\" style=\"background-image:url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Launch-Pad-Applied_Buildings-Image.png);\"><\/div>\n\t\t\t\t\t<div class=\"wpr-promo-box-bg-overlay wpr-border-anim-oscar\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"wpr-promo-box-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-icon\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<h3 class=\"wpr-promo-box-title\"><span>Launch Pad Applied<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-description\">\n\t\t\t\t\t\t<p><p>A global fintech brand used LaunchPad to prototype a multilingual onboarding flow. Within 30 days, FCR increased by 18%, and handoffs dropped by 30% before full rollout<\/p><\/p>\t\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"wpr-promo-box-btn-wrap\">\n\t\t\t\t\t\t<a class=\"wpr-promo-box-btn\" href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-promo-box-btn-text\">Explore More Case Studies<\/span>\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-102edac e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"102edac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da8cf19 elementor-widget elementor-widget-wpr-before-after\" data-id=\"da8cf19\" data-element_type=\"widget\" data-widget_type=\"wpr-before-after.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-ba-image-container wpr-ba-horizontal wpr-ba-labels-default\" data-position=\"50\" data-trigger=\"drag\"><div class=\"wpr-ba-image-1\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/06\/professional-business-team-is-delighted-with-achievements-joint-work-scaled.jpg\"><\/div><div class=\"wpr-ba-image-2\"><img decoding=\"async\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Before_Image_01-scaled.jpg\"><\/div><div class=\"wpr-ba-divider\"><div class=\"wpr-ba-divider-icons\"><i class=\"fa fa-angle-left\"><\/i><i class=\"fa fa-angle-right\"><\/i><\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-1\"><div>After<\/div><\/div><div class=\"wpr-ba-label wpr-ba-label-2\"><div>Before<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-689a3df e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"689a3df\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b13c3ed elementor-widget elementor-widget-heading\" data-id=\"b13c3ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">This is how we do it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1fc0e elementor-widget elementor-widget-heading\" data-id=\"aa1fc0e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From Idea to Action in 3 Steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f997471 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"f997471\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8016c29 wpr-image-accordion-row wpr-image-accordion-interaction-hover wpr-acc-border-outer elementor-widget elementor-widget-wpr-image-accordion\" data-id=\"8016c29\" data-element_type=\"widget\" data-widget_type=\"wpr-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wpr-image-accordion-wrap \">\n\n\t\t\t\t\t\t\t<div class=\"wpr-image-accordion\">\n\t\t\t\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg   class=\"wpr-image-accordion-item elementor-repeater-item-df078eb wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Discover-Design-scaled.jpg\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Discover & Design - Start With Clarity<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Uncover CX blind spots, map customer journeys, and align on user personas. We co-create every design sprint with your business goals in mind.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Book a CX Discovery Session<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png   class=\"wpr-image-accordion-item elementor-repeater-item-52a8ba1 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Pilot-Prototype.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Pilot & Prototype -  Test What Matters<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Run real-world CX simulations with sandbox environments or limited A\/B deployments. LaunchPad ensures your next move is backed by data, not guesswork.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>See a Pilot in Action<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div data-src=https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png   class=\"wpr-image-accordion-item elementor-repeater-item-a7bb305 wpr-effect-size-\">\n\n\t\t\t\t<div class=\"wpr-accordion-background\" style=\"background-image: url(https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png);\"><\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"wpr-img-accordion-media-hover wpr-animation-wrap\" data-settings=\"{&quot;activeItem&quot;:{&quot;activeWidth&quot;:4,&quot;defaultActive&quot;:0,&quot;interaction&quot;:&quot;hover&quot;,&quot;overlayLink&quot;:&quot;&quot;,&quot;overlayLinkTarget&quot;:&quot;_self&quot;}}\" data-src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Optimize-Scale.png\"><div class=\"wpr-img-accordion-hover-bg  wpr-overlay-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><\/div><div class=\"wpr-cv-container\"><div class=\"wpr-cv-outer\"><div class=\"wpr-cv-inner\"><div class=\"wpr-img-accordion-media-hover-middle elementor-clearfix\"><h2 class=\"wpr-img-accordion-item-title elementor-repeater-item-b734368 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a class=\"wpr-pointer-item\">Optimize & Scale - From Insight to Execution<\/a><\/div><\/h2><div class=\"wpr-img-accordion-item-description elementor-repeater-item-4f0422b wpr-img-accordion-item-display-inline wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><p>Turn test results into transformation roadmaps. We\u2019ll help you fine-tune workflows and scale CX models that are proven to perform.<\/p><\/div><\/div><div class=\"wpr-img-accordion-item-button elementor-repeater-item-e9134a2 wpr-img-accordion-item-display-block wpr-img-accordion-item-align-center wpr-element-fade-in wpr-anim-size-large wpr-anim-timing-ease-default wpr-anim-transparency\"><div class=\"inner-block\"><a  class=\"wpr-button-effect wpr-button-none\"><span>Download the LaunchPad Framework<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\n\t\t\t            \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbe7097 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dbe7097\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14338b elementor-widget elementor-widget-heading\" data-id=\"f14338b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The fastest way to build CX with zero guesswork<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8edc1e elementor-widget elementor-widget-heading\" data-id=\"d8edc1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is TLCx LaunchPad Right for You?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5824a33 elementor-widget elementor-widget-text-editor\" data-id=\"5824a33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For executives navigating digital transformation, customer expectations, and operational risk \u2014 LaunchPad offers a low-friction path to validate CX strategies before large-scale investment. Align your vision, de-risk your rollout, and unlock faster time-to-impact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a576e4c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a576e4c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf2165a elementor-widget elementor-widget-n-accordion\" data-id=\"bf2165a\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2000\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2000\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Launching a New Product or Support Channel? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2000\" class=\"elementor-element elementor-element-9849ecb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9849ecb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edec307 elementor-widget elementor-widget-text-editor\" data-id=\"edec307\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before going live, map out every customer interaction with precision. LaunchPad helps you simulate new CX flows, test engagement strategies, and fine-tune the experience \u2014 so your launch drives immediate impact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2001\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2001\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Redesigning Enterprise CX Capabilities? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2001\" class=\"elementor-element elementor-element-7508caa e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7508caa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e85bd5a elementor-widget elementor-widget-text-editor\" data-id=\"e85bd5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Outdated systems and fragmented processes don\u2019t meet modern customer expectations. Use LaunchPad to reimagine your end-to-end journey, identify friction points, and prototype smarter, connected workflows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2002\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2002\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Scaling Enterprise CX? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2002\" class=\"elementor-element elementor-element-b1a9a6b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b1a9a6b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40fb39b elementor-widget elementor-widget-text-editor\" data-id=\"40fb39b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>What works for a startup can\u2019t always scale. LaunchPad ensures your CX model evolves with your growth \u2014 testing multi-channel readiness, support volume thresholds, and agent workflows before full rollout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2003\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2003\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Merging or Digitizing CX Transformation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2003\" class=\"elementor-element elementor-element-b869a73 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b869a73\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e9323c elementor-widget elementor-widget-text-editor\" data-id=\"3e9323c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether from M&amp;A or digital transformation, merging disparate CX processes is risky. With LaunchPad, you can simulate integrations, validate data flows, and align customer-facing teams for consistency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2004\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2004\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Preparing for AI Augmentation or Automation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-right\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256s111 248 248 248 248-111 248-248zm-448 0c0-110.5 89.5-200 200-200s200 89.5 200 200-89.5 200-200 200S56 366.5 56 256zm72 20v-40c0-6.6 5.4-12 12-12h116v-67c0-10.7 12.9-16 20.5-8.5l99 99c4.7 4.7 4.7 12.3 0 17l-99 99c-7.6 7.6-20.5 2.2-20.5-8.5v-67H140c-6.6 0-12-5.4-12-12z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2004\" class=\"elementor-element elementor-element-7ca4d59 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7ca4d59\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2502cdc elementor-widget elementor-widget-text-editor\" data-id=\"2502cdc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Deploying AI into CX requires intentional design. LaunchPad lets you test where automation makes sense, how it coexists with human agents, and what impact it has on CSAT and first-call resolution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2e60c1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b2e60c1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-30ba4f5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"30ba4f5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e44c20c elementor-widget elementor-widget-heading\" data-id=\"e44c20c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> Transform your CX \u2014 Design before you invest in it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-206497f elementor-widget elementor-widget-text-editor\" data-id=\"206497f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Validate your next CX move with expert-guided design sprints and simulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03d523e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"03d523e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb88d8d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fb88d8d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8675d1c elementor-widget elementor-widget-button\" data-id=\"8675d1c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book My Workshop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e57ef2b elementor-widget elementor-widget-button\" data-id=\"e57ef2b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Our Team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c86790b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c86790b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de0b24 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"2de0b24\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Free Consultation<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" d=\"M746.62,128.1C667.47,48.95,558.13,0,437.36,0,195.81,0,0,195.81,0,437.36c0,120.77,48.95,230.11,128.1,309.26,79.15,79.14,188.49,128.1,309.26,128.1,241.55,0,437.36-195.81,437.36-437.36,0-120.77-48.95-230.11-128.1-309.26Z\"><\/path><polygon class=\"cls-2\" points=\"711.82 299.42 361.03 650.21 162.9 452.08 237.8 377.18 361.03 500.39 636.91 224.51 711.82 299.42\"><\/polygon><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b6ea8 wpr-button-icon-position-left wpr-button-icon-style-inline elementor-widget elementor-widget-wpr-button\" data-id=\"71b6ea8\" data-element_type=\"widget\" data-widget_type=\"wpr-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Proof of Value Testing<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t<div class=\"wpr-button-wrap elementor-clearfix\">\n\t\t<a class=\"wpr-button wpr-button-effect wpr-button-none\" data-text=\"\" href=\"#link\">\n\t\t\t\n\t\t\t<span class=\"wpr-button-content\">\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-text\">Co-Design Readiness Kit<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"wpr-button-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_2\" data-name=\"Layer 2\" viewBox=\"0 0 874.72 874.72\"><defs><style>      .cls-1 {        fill: #54bb4e;      }      .cls-2 {        fill: #fff;      }    <\/style><\/defs><g id=\"objects\"><path class=\"cls-1\" d=\"M746.62,128.1C667.47,48.95,558.13,0,437.36,0,195.81,0,0,195.81,0,437.36c0,120.77,48.95,230.11,128.1,309.26,79.15,79.14,188.49,128.1,309.26,128.1,241.55,0,437.36-195.81,437.36-437.36,0-120.77-48.95-230.11-128.1-309.26Z\"><\/path><polygon class=\"cls-2\" points=\"711.82 299.42 361.03 650.21 162.9 452.08 237.8 377.18 361.03 500.39 636.91 224.51 711.82 299.42\"><\/polygon><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\n\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc83bab e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"cc83bab\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ef2a5 elementor-widget elementor-widget-image\" data-id=\"c1ef2a5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"966\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-1018x1024.png\" class=\"attachment-large size-large wp-image-2350\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-1018x1024.png 1018w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-298x300.png 298w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-150x150.png 150w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking-768x772.png 768w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Transform-Banner_Men-Speaking.png 1108w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4a110c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d4a110c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0137403 elementor-widget elementor-widget-heading\" data-id=\"0137403\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5804d31 elementor-widget elementor-widget-heading\" data-id=\"5804d31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More Ways to Reinvent Your CX Strategy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7844cc4 elementor-widget elementor-widget-text-editor\" data-id=\"7844cc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI-Augmented Agent Experience | Embedded QA Optimization | Unified Profile Layer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72371b8 e-grid e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"72371b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d08190 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7d08190\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2341\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/EngageAI-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/cygnusa.in\" target=\"_blank\">TLCx AI Assist \u2122<\/a><\/h3><p class=\"elementor-image-box-description\">Supercharge agent performance with real-time AI assist, sentiment analysis, and guided responses \u2014 all without losing the human touch.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba5d1a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5ba5d1a\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2342\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/CX-Assurance-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx Assurance \u2122<\/h3><p class=\"elementor-image-box-description\">Go beyond quality control. CX Assurance blends conversational analytics and real-time scoring to optimize journeys, not just interactions.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d54c6 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"57d54c6\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"754\" height=\"504\" src=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png\" class=\"attachment-1536x1536 size-1536x1536 wp-image-2343\" alt=\"\" srcset=\"https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360.png 754w, https:\/\/tlcx.com\/wp-content\/uploads\/2025\/07\/Customer-360-300x201.png 300w\" sizes=\"(max-width: 754px) 100vw, 754px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">TLCx 360 \u2122<\/h3><p class=\"elementor-image-box-description\">Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Co-Design and Pilot What\u2019s Next in Customer Experiences Test bold ideas. Validate real outcomes. Build customer journeys that are ready for tomorrow \u2014 today. Book a Pilot Workshop See How It Works TLCx LAUNCHPAD \u2122 TLCx LaunchPad is a transformation sandbox a co -creation platform where your team and ours map, test, and pilot customer journeys in real-time. No guesswork. Just data-backed design with measurable results. If you&#8217;re rethinking CX, LaunchPad is your first move&#8230; Customer Journey Blueprinting Simulated Interaction Design Thinking Sprints Solution Testing CX Playbook Testing ROI Realization See It. Simulate It. Scale It. TLCx LaunchPad in Action Launch Pad Applied A global fintech brand used LaunchPad to prototype a multilingual onboarding flow. Within 30 days, FCR increased by 18%, and handoffs dropped by 30% before full rollout Explore More Case Studies AfterBefore This is how we do it From Idea to Action in 3 Steps Discover &#038; Design &#8211; Start With Clarity Uncover CX blind spots, map customer journeys, and align on user personas. We co-create every design sprint with your business goals in mind. Book a CX Discovery Session Pilot &#038; Prototype &#8211; Test What Matters Run real-world CX simulations with sandbox environments or limited A\/B deployments. LaunchPad ensures your next move is backed by data, not guesswork. See a Pilot in Action Optimize &#038; Scale &#8211; From Insight to Execution Turn test results into transformation roadmaps. We\u2019ll help you fine-tune workflows and scale CX models that are proven to perform. Download the LaunchPad Framework The fastest way to build CX with zero guesswork Is TLCx LaunchPad Right for You? For executives navigating digital transformation, customer expectations, and operational risk \u2014 LaunchPad offers a low-friction path to validate CX strategies before large-scale investment. Align your vision, de-risk your rollout, and unlock faster time-to-impact. Launching a New Product or Support Channel? Before going live, map out every customer interaction with precision. LaunchPad helps you simulate new CX flows, test engagement strategies, and fine-tune the experience \u2014 so your launch drives immediate impact. Redesigning Enterprise CX Capabilities? Outdated systems and fragmented processes don\u2019t meet modern customer expectations. Use LaunchPad to reimagine your end-to-end journey, identify friction points, and prototype smarter, connected workflows. Scaling Enterprise CX? What works for a startup can\u2019t always scale. LaunchPad ensures your CX model evolves with your growth \u2014 testing multi-channel readiness, support volume thresholds, and agent workflows before full rollout. Merging or Digitizing CX Transformation? Whether from M&amp;A or digital transformation, merging disparate CX processes is risky. With LaunchPad, you can simulate integrations, validate data flows, and align customer-facing teams for consistency. Preparing for AI Augmentation or Automation? Deploying AI into CX requires intentional design. LaunchPad lets you test where automation makes sense, how it coexists with human agents, and what impact it has on CSAT and first-call resolution. Before going live, map out every customer interaction with precision. LaunchPad helps you simulate new CX flows, test engagement strategies, and fine-tune the experience \u2014 so your launch drives immediate impact. Outdated systems and fragmented processes don\u2019t meet modern customer expectations. Use LaunchPad to reimagine your end-to-end journey, identify friction points, and prototype smarter, connected workflows. What works for a startup can\u2019t always scale. LaunchPad ensures your CX model evolves with your growth \u2014 testing multi-channel readiness, support volume thresholds, and agent workflows before full rollout. Whether from M&amp;A or digital transformation, merging disparate CX processes is risky. With LaunchPad, you can simulate integrations, validate data flows, and align customer-facing teams for consistency. Deploying AI into CX requires intentional design. LaunchPad lets you test where automation makes sense, how it coexists with human agents, and what impact it has on CSAT and first-call resolution. Transform your CX \u2014 Design before you invest in it Validate your next CX move with expert-guided design sprints and simulations. Book My Workshop Contact Our Team Free Consultation Proof of Value Testing Co-Design Readiness Kit Related Services More Ways to Reinvent Your CX Strategy AI-Augmented Agent Experience | Embedded QA Optimization | Unified Profile Layer TLCx AI Assist \u2122 Supercharge agent performance with real-time AI assist, sentiment analysis, and guided responses \u2014 all without losing the human touch. TLCx Assurance \u2122 Go beyond quality control. CX Assurance blends conversational analytics and real-time scoring to optimize journeys, not just interactions. TLCx 360 \u2122 Unify customer data, behavior, and preferences into a single intelligent view \u2014 powering personalized journeys and predictive service.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1836","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/1836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/comments?post=1836"}],"version-history":[{"count":380,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/1836\/revisions"}],"predecessor-version":[{"id":5387,"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/pages\/1836\/revisions\/5387"}],"wp:attachment":[{"href":"https:\/\/tlcx.com\/index.php\/wp-json\/wp\/v2\/media?parent=1836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}